1. Program Description.
You are enrolling in my group program called Revive Group Program (“Program”). As part of this Program, you will receive:
The program includes:
Video-based course covering nutrition and lifestyle for gut health
Functional stool testing lab kit with recorded results review plus custom supplement regimen recorded after the initial consultation is completed.
Initial comprehensive health assessment (completed during initial consultation). This session expires if not used within one month of the start date of the program.
Private 30 check-in session. This session expires if not used by the end of the program.
Group coaching calls led by Functional Medicine Nutritionist Kerri Axelrod
Worksheets and cheat sheets to help you implement what you're learning
Private Community Group
If you purchased REVIVE with early-bird access, you also get access up to two additional group bonus Q&As. Availability and access to participating in bonus calls are dependent on when you sign up and are not guaranteed.
Note: suggested supplements based on your lab results are not included in the price of the program.
2. Expectations and Responsibilities.
During the Program, you can expect that I will:
Come prepared.
Devote my full attention to the group during our time together.
Serve as your group mentor and supporter.
Stretch you outside of your comfort zone, at times if needed.
Offer support, encouragement, feedback, and guidance.
Build and create a supportive group environment with minimal disturbances pertaining to the elements I can control.
I expect that you as a participant will:
Show up on time without distractions.
Participate with care, kindness, and respect to other Program participants and me.
Come fully prepared to give your best efforts to the Program.
Complete all action steps to maximize your results.
Promptly provide payment for the Program.
Be open to new ideas and willing to stretch and grow.
Ask any questions you may have as they arise.
Take responsibility for completing the course and your healing
Follow all aspects of the community guidelines. This includes:
Uploading existing labs you would like reviewed by Week 2 of the program, or they will not be reviewed. The coach will not provide an in-depth review of existing labs from outside the Program. Instead, her review will be provided to ensure no interactions may occur with any existing protocols. The only labs that will be reviewed are those currently used by Kerri Axelrod Wellness LLC. EverlyWell or similar direct-to-consumer labs will not be reviewed.
Scheduling your initial session within the first month of the program and scheduling your one 30-minute follow-up before the end of the program. Failure of the client to schedule these sessions will result in forfeiting this aspect of the program.
Listing all supplements and medications you take on your intake form.
Submitting the stool test before the kick-off call. The coach will not review and interpret labs after the 4-month Program end date. If the labs are not submitted on time due to Client failure to submit them before the end of the program, the client forfeits their personalized lab review and supplement protocol.
Not privately messaging Kerri any questions regarding this program or medical questions via any social media platforms (including FB messenger, Instagram DM, etc.).
Understanding that Team Kerri Axelrod Wellness may email you questions regarding your health history intake form as Kerri prepares to review your lab results or for program announcements. This is the only time private messaging and emailing with a member of the Kerri Axelrod Wellness Team is permitted unless you upgrade to receiving 1:1 support.
Being respectful in the Facebook group. If Kerri or Team Kerri Axelrod Wellness deems any behavior in the Facebook group as overly negative you will be issues one warning. Ater the first warning, if the negativity continues, you will be removed from the Facebook group without a refund.
3. Scheduling and Communication.
Contacting Me: Should you need to reach me between appointments/calls, please post in the community forum between 9:00am -6:00pm (EST). The coach is not in the Facebook group on the weekends, and any questions submitted to the Facebook group over the weekend will be answered the following Monday or Tuesday.
The coach will do her best to respond to you within 48 hours on weekdays. On weekends and holidays, the coach will do her best to reply to you by the next business day but please allow up to 48 business hours. Any Facebook posts related to your Program are for quick questions and you will receive brief responses. If you want to discuss Program content or your own situation at length, the coach requests that you raise your questions or concerns as part of the group program calls.
Initial & Follow Up Sessions. One initial consultation and one 30-minute check-in session are included during your enrollment in the Program. The initial consultation must be scheduled within 1 month of the program start date or else it will be forfeited. The follow-up session must be scheduled before the program end date or else it will be forfeited.
Group Calls. A schedule of our Program group calls will be shared with you during your enrollment in the Program or shortly thereafter, including the call-in-/login information to participate in the call. Please plan to come to the group calls on time. If you miss a group call, there will be no make-up dates for the call; rather, you may access the replay/recording which will be shared in the community forum with Program participants following the call.
Call Recordings. All Program calls will be recorded. Recorded group calls will be shared with the group participants within 48 hours following the call. By participating in the Program and speaking at any time during any call, you are consenting to the recording of your voice, image and/or name and likeness.
Private email or direct messaging is not included in the program. 1:1 sessions are available with Kerri for an additional fee. To schedule a 1:1 session, please email [email protected]
Failure to abide by the messaging policies may result in removal from the Program without a refund.
4. Investment and Payment.
Investment: You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way.
If paying in full, your investment is $2699.00 and must be made upon enrollment in the Program.
If paying in installments, payment of the first of 4 installments in the amount of $699 must be made upon enrollment in the Program, and 3 subsequent monthly payments in the amount of $699 will be due in 1 month increments from the date of the first payment.
If paying with early-bird access, payment of the first of 6 installments in the amount of $466 must be made upon enrollment in the Program, and 5 subsequent monthly payments in the amount of $466 due in 1 month increments from the date of the first payment.
Payment Authorization and Receipt: If paying by debit card, or credit card, you give us permission to automatically charge your credit card or debit card as payment for your Program without any additional authorization, and you will receive an electronic receipt. If I choose to provide you with an invoice instead, you are required to manually pay it by the date due on the invoice or your Program will be put on hold until payment is made. Please note that chargebacks are not permitted and you are agreeing that upon enrollment and by participating in this Program for any length of time, you will make payment in full.
Missed Payment: If payment is not received by the date due or there is a problem with the payment transaction or method, you will be notified by e-mail and then have a 3 day grace period to make the payment following the due date, otherwise your Program will be put on hold. If no payment is made within the 3 day grace period, your access to the Program will automatically terminate and you will no longer be granted access.
Refund Policy: It is the coaches intention for you to be happy with your Program. However, because the coach has invested considerable time and effort in your Program, if you decide to withdraw at any time for any reason, you are still fully responsible for making all Program payments, and no refunds will be provided.
5. Confidentiality.
Confidentiality Related to Group Calls. Confidentiality is important to me. At the same time because this is a group setting, you are aware that when you participate in a group call or interact with any group members by any means during the Program, including in the group forum, Facebook group, or other public settings, you are voluntarily sharing and disclosing information which may be seen, heard, collected and used by others, and therefore, I cannot be responsible for any unauthorized use of any or all of the information that you share with other group participants, whether during the calls, online, in private conversations, or in any other manner.
Confidentiality Related to One-on-One Calls. I will keep all information that you share with me during one-on-one calls confidential. I will not disclose any information that you share with me during the one-on-one calls to anyone else unless: (1) they have a legitimate reason to know such information as a member of my team or staff, (2) when required by law, (3) when the safety, health, privacy rights, intellectual ownership rights, and/or any other rights of any participants may be threatened or have been violated, or (4) you have specifically given me prior written permission.
6. Intellectual Property Rights.
Your Work Product. I acknowledge that you hold all intellectual property rights in any of your work product resulting from participation in the Program, including but not limited to copyright and trademark rights as business ideas or content. I agree not to claim any such ownership in your work product or intellectual property at any time.
My Intellectual Property Rights. I retain all ownership and intellectual property rights to the Program content and all materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.
7. Personal Responsibility, Disclaimer & Release of Claims.
Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for yourself and all decisions made before, during and after your Program and you knowingly assume all of the risks of the Program related to your use, misuse, or non-use of the Program or any of the Program content or materials. You agree to: (1) be mindful of your own well-being during the course of this Program, (2) act with respect and care without causing harm to any other group members (including but not limited to their work product and/or other intellectual property rights or other rights), and (3) recognize that you are solely responsible for your results.
Disclaimer: I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to a medical or mental health situation, consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member or spiritual healer. Do not start or stop taking any medications because of anything you have read or received through this Program. Any recommendation of any specific programs, products or actions are simply offered for educational purposes, and you need to check with your own medical professional before using any of these programs, products or taking any actions that may affect your body or your health in any way.
Limitation of Liability, Indemnification, and Release of Claims: I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program to the fullest extent permitted by law. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program materials, to the extent permitted by applicable law. You agree to hold me free of all liability and responsibility for any actions or results for adverse situations created as a direct or indirect result of specific information or recommendations that you receive through this Program.
8. Other Important Terms.
Termination: If either of us want to terminate the Agreement at any time, we both agree to notify the other at least 3 days in advance by e-mail. Even after termination by either of us, all of the terms of this Agreement, including all of the Investment, Refund Policy, and Intellectual Property terms, will still apply to both of us now and in the future.
Notice: All correspondence or notice required regarding the Program shall be made to each of us at the respective e-mail addresses in the signature block below. Should your e-mail address, billing or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 3 days of any change.
Force Majeure: In the event that any cause beyond my reasonable control, including, without limitations, “acts of God”/nature, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisories, labor strikes or civil disturbances, unforeseen or foreseen human-initiated circumstances, health or travel restrictions, quarantines, lockdowns or precautions imposed by any government entity or agency, local, state or federal law or ordinance, or other instances, make it inadvisable, illegal, or impossible for me to perform my responsibilities or obligations under this Agreement, either because of unreasonable increased costs or the risk of injury, I will not be liable for a reasonable period of delay or for the inability to indefinitely fulfill my responsibilities and obligations.
Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time so long as the amendment is in writing and signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in this Agreement. If I choose to waive or not enforce one or more terms of this Agreement, it does not in any way limit my right to later enforce every part of this Agreement. If any section of this Agreement is found to be unenforceable, all other sections shall be held in full force and effect.
Governing Law: This Agreement shall be construed according to the laws of Suffolk county and in the State of Massachusetts.
Dispute Resolution: Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in the County of Suffolk in the State of Massachusetts, where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
Non-Disparagement: You agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media at any time. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
By signing this Agreement, we both acknowledge that we have read, understand, agree to and accept all of the terms in this Agreement. Electronic signatures of this Agreement are permitted and enforceable. You agree that you have had the opportunity to ask me any questions prior to signing, and your signature indicates that you agree with all of the terms of this Agreement.